Shipping policy

Shipping Policy

Last updated: [Insert date]

At Anchor Deep, we believe in clarity and care at every step. This Shipping Policy explains when and how orders are shipped, especially for products offered through our founding supporter reservation model.

1. Pre-Production & Reservations

Some of our products, including the Elite Wife Becoming Journal, are offered during a pre-production phase and are not immediately available for shipping.

When you place a reservation:

You are securing early access as a founding supporter
Your item is not shipped immediately
Shipping will occur after production and manufacturing are complete

2. When Shipping Begins

Shipping timelines are determined by our production schedule.

Production begins after we move into mass manufacturing
Shipping timelines will be shared once production is underway
Founding supporters will receive priority fulfilment in the order reservations were placed

We will provide regular updates throughout the process so you always know where things stand.

3. Estimated Delivery Timelines

Estimated delivery dates are provided in good faith once production begins.
Please note:

Timelines may vary due to manufacturing, shipping, customs, or logistical factors
Any changes will be communicated clearly via email

Our goal is always to deliver as efficiently and carefully as possible.

4. Shipping Locations

We currently ship to select international destinations
Available shipping destinations and rates will be shown at checkout when applicable
Shipping availability may expand as fulfilment partners are finalised

If your location is not currently listed, feel free to contact us.

5. Shipping Costs

Shipping costs are calculated at checkout or communicated once fulfilment begins
Shipping fees are non-refundable unless an error occurs on our part
Any applicable customs duties, taxes, or import fees are the responsibility of the customer

6. Tracking & Notifications

Once your order ships:

You will receive a confirmation email
Tracking information will be provided where available
Please allow some time for tracking updates to appear after dispatch

7. Address Accuracy

Please ensure your shipping address is correct.

We are not responsible for delays or losses caused by incorrect or incomplete addresses
Address changes may not be possible once an order has entered fulfilment

8. Damaged, Lost, or Missing Packages

If your order arrives damaged, incorrect, or does not arrive as expected:

Contact us within 7 days of delivery
Include your order details and photos where applicable

We’ll work with you to resolve the issue fairly.

9. Governing Law

This Shipping Policy is governed by the laws of the Republic of Botswana, subject to any mandatory consumer protection laws that may apply.

10. Contact Us

If you have any questions about shipping, timelines, or delivery, please contact us at:

📧 [support@anchordeepjournals.com]

We’re always happy to assist.